Our returns policy applies to purchases from our online shop:

Faulty Products

The goods should be fully rolled out and inspected before use. Damaged, faulty or incorrect goods must be reported to us immediately via the contact page.

Where the goods are found to be faulty, the Customer must notify the Supplier within 7 days of delivery and the Customer shall be entitled to a repair, replacement goods or a full refund.

Orders which are cut or made to measure to meet your requirements will not be exchanged or refunded unless faulty.


You may cancel your order (or any part of it) for any reason before delivery or within 14 days after delivery, however the product must be unused.
All returns for any reason other than defective goods are subject to a collection and restocking charge.

If you return part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund.
We reserve the right to refuse a return or to require proof of identity. YOUR CONSUMER RIGHTS ARE NOT AFFECTED.